Which system allows customers to pay bills or transfer money over the phone?

The Pay-by-phone system is specifically designed to enable customers to manage their financial transactions through phone communication. This includes capabilities like paying bills or transferring funds directly over the phone. This system often allows access to account information and can streamline the payment process, making it convenient for users who may not have internet access or prefer to conduct transactions verbally.

Online banking and mobile banking generally involve the use of the internet or mobile apps, respectively, requiring a device with internet capabilities. While both services provide comprehensive banking functionalities, including bill payments and transfers, they do not solely focus on phone communication.

A payment processing system refers to the infrastructure and technology that allows transactions to be processed, but it is not a service that specifically relates to interacting with customers over the phone. The Pay-by-phone system stands out as the ideal option for those who need to conduct their banking activities without online access.